When We Cooperate, Everybody Wins.

People Copy Examples And Then They Wonder What Is The Trouble. They Look At Examples And Without Theory They Learn Nothing.

People Need To Know How Their Job Contributes.

I Think That People Here Expect Miracles. American Management Thinks That They Can Just Copy From Japan - But They Don't Know What To Copy!

Managers Don't Like Giving Appraisals, And Employees Don't Like Getting Them. Perhaps They're Not Liked Because Both Parties Suspect What The Evidence Has Proved For Decades: Traditional Performance Appraisals Don't Work.

Anyone That Enjoys His Work Is A Pleasure To Work With.