People Are Entitled To Joy In Work.

The Most Important Measures Are Both Unknown And Unknowable.

Knowledge Is Theory. We Should Be Thankful If Action Of Management Is Based On Theory. Knowledge Has Temporal Spread. Information Is Not Knowledge. The World Is Drowning In Information But Is Slow In Acquisition Of Knowledge. There Is No Substitute For Knowledge.

Sub-optimization Is When Everyone Is For Himself. Optimization Is When Everyone Is Working To Help The Company.

You Do Not Find Knowledge In A Dictionary, Only Information.

Innovation Comes From The Producer - Not From The Customer.