Manage The Cause, Not The Result.

The Aim Proposed Here For Any Organization Is For Everybody To Gain - Stockholders, Employees, Suppliers, Customers, Community, The Environment - Over The Long Term.

A Goal Without A Method Is Nonsense.

You Cannot Inspect Quality Into The Product; It Is Already There.

Stamping Out Fires Is A Lot Of Fun, But It Is Only Putting Things Back The Way They Were.

Hold Everybody Accountable? Ridiculous!