Knowledge Is The Key.

Research Shows That The Climate Of An Organization Influences An Individuals Contribution Far More Than The Individual Himself.

3% Of The Problems Have Figures, 97% Of The Problems Do Not.

Management By Results - Like Driving A Car By Looking In Rear View Mirror.

I Am Not Reporting Things About People. I Am Reporting Things About Practices.

Anybody Can Achieve Gains In Quality By Slowing Down Production. That Is Not What We Are Talking About.