Cosmo Girl With A Passion For Fashion

The Only Thing That Makes People And Organizations Great Is Their Willingness To Be Not Great Along The Way. The Desire To Fail Along The Way To Reaching A Bigger Goal Is The Untold Secret Of Success.

The Best Time To Do Great Customer Service Is When A Customer Is Upset.

The Self Has No Boundaries Except Those It Accepts Out Of Ignorance

Marketing By Interrupting People Isn’t Cost-effective Anymore. You Can’t Afford To Seek Out People And Send Them Unwanted Marketing Messages, In Large Groups, And Hope That Some Will Send You Money. Instead, The Future Belongs To Marketers Who Establish A Foundation And Process Where Interested People Can Market To Each Other. Ignite Consumer Networks And Then Get Out Of The Way And Let Them Talk.

It Doesn't Matter If You're Right, It Matters If You Are Understood.